Business email plans and company domain setup

Business email using your company domain

A business email address uses your company domain, such as info@yourcompany.com. Separate staff and department accounts give customers a recognisable point of contact and help organise everyday correspondence.

Business email pricing

Choosing accounts and a domain

• Email accounts: choose a 5-account or 10-account plan for staff, departments and customer enquiries.
• Company domain: the plans include a .com domain, subject to name availability. If you already own a domain, provide its details so the setup can be checked.
• Other domains: .com.hk or .org.hk costs an additional HK$200 and is subject to the relevant eligibility and document requirements. Other extensions can be quoted separately.

Application and setup

1. Provide the preferred domain and confirm availability and the email plan.
2. List the required addresses, such as info, sales and individual staff names.
3. After setup, use the supplied connection details to add the accounts to computers or phones.

Email on computers and phones

IMAP and POP3 settings are supported. Explain how the accounts will be used across devices so the appropriate connection settings can be arranged.

For an existing email service, list the domain, number of accounts and mail that needs to be retained. Confirm backup and cutover arrangements first; migration of old messages and additional setup work will be identified in the quotation.